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Frequently Asked Questions
What are the benefits of Picsart Pro?
Do I get the benefits of Picsart Pro on the mobile app if I subscribe from picsart.com?
Absolutely! By subscribing to Picsart Pro from our website, you automatically get access to your subscription on our mobile app (for iOS or Android). The subscription is attached to your email address and Picsart username, which is what you’ll use to sign in to the Picsart mobile app.
When can I redeem this offer?
The 1 month free trial of Picsart Pro is available beginning December 27, 2023 at 8am PST, and you have until March 31, 2024 at 11:59pm PST to redeem your trial offer.
What are the terms of this offer?
Redeem by March 31, 2024 at 11:59 p.m. PST to receive a free 1-month trial of Picsart Pro. Limit 1 trial offer/customer. After the 1-month trial, Picsart Pro subscription will auto-renew at the monthly or annual rate, which is selected by the customer during the trial sign-up, unless cancelled. Cannot be combined with other offers, promotions, coupons or discounts.
How do I cancel my subscription?
Sign in to your account at picsart.com, and navigate to Settings. Under the Billing & Subscriptions section, you’ll see an option to cancel your subscription. Please note that if you subscribed via Picsart’s mobile app, you must cancel your subscription from whichever app store you used to purchase the subscription (App Store or Google Play); uninstalling the Picsart app will not cancel your subscription.
What's the refund policy?
Once your payment has been processed, Picsart is unable to process any refunds for your subscription.
If you subscribed via Picsart’s mobile app, you may be able to request a refund from the App Store or Google Play, but are subject to their refund procedures and policies.
