If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:
You have the right to know what personal information we have collected about you in the preceding 12 months, including sources, purpose of collection, and third parties we have shared it with.
You can ask us to delete your personal information.
You can ask us not to share or sell your information with any third party.
If you wish to exercise any of these rights, please visit privacy.picsart.com. Alternatively, you can email us at [email protected] to submit your request. You must use "California Request to Know Information", "California Right to Know Categories," "California Right to Delete," or "California Right on Opt out of Sale" in the subject line of your email, as appropriate. You must provide us with your first name, last name, phone number, and the email address you used when you created your Picsart account, if applicable. Each request must be sent separately.
To fulfill your requests, we must be able to verify your identity in our systems against the identity you provide. You’ll need to provide us with your email address and respond to an email verification request, so we can match that information to the information we have in our systems.
To designate an authorized agent to act on your behalf, you must send a signed, written authorization containing your first name, last name, email address, and phone number to:
One Market Street, Floor 32
San Francisco, CA 94105
We will process your request in an efficient manner, but we may not be able to delete your personal information (i) if we have to complete an ongoing transaction with you, (ii) if we detect or need to address a data security incident, (iii) in order to correct or repair an error, (iv) in order to protect against fraudulent or illegal activity, (iv) in order to comply with a legal requirement, or (v) if we use it internally in a lawful manner to improve our services. We will also maintain a record of your requests. If we delete your personal information, many of our services will not work the same for you. For example, your previous opt-out requests will not be saved, your account will be deleted, any edited photos, videos, or other media will be deleted, and saved preferences and information will no longer be available.
We participate in digital advertising networks to deliver advertising tailored to your interests. Participation in certain ad networks may constitute a "sale" of personal information under CCPA. To opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org. The information we share with advertising networks includes identifiers, characteristics of protected classifications under California and federal law, internet and electronic activity, commercial information, and inferences we draw from information to create a profile about you to reflect your preferences, characteristics, behavior and attitudes.
California users under the age of 18 may request the removal of their content publicly posted in our services by emailing us at [email protected]. You will need to describe the content you want removed in enough detail to allow us to locate it, or we may not be able to process your request. In some cases, complete removal of your content may not be possible because your content may have been reposted (in whole or in part) by other users. We do not knowingly sell the personal information of minors under the age of 16.