Yerevan

Internship

Onsite

Creator Support Internship,

job

Picsart is the world's #1 creative platform with over 100 million creators and 1 billion installs. The mission: make creativity accessible to everyone.

Join a team where your work impacts millions of creators daily and your ideas drive real change.

Creator Support Internship


Department: Support · Location: Yerevan, Armenia · Type: Full-time · Duration: 5 months


At Picsart, we bring the wonder of creativity to the world and make it easy. The Customer Support team is the bridge between our creators and our product, ensuring every Picsart user feels heard, helped, and empowered to keep creating. As a Support Intern, you’ll play a hands-on role in delivering that experience while growing your skills alongside one of the most active support teams in creative tech.

How You'll Make an Impact

  • Handle customer inquiries via email in a clear, professional, and empathetic tone
  • Troubleshoot common technical and billing/payment-related issues
  • Manage and prioritise multiple requests in a fast-paced environment
  • Escalate complex cases to the right teams through our internal channels
  • Spot patterns in user issues and suggest improvements

What You'll Bring

Must-haves

  • Strong written communication skills in English
  • Comfort handling customer conversations with clarity, warmth, and professionalism
  • Solid attention to detail and a habit of following processes accurately
  • Structured thinking — the ability to gather details, identify the real issue, and propose a path forward
  • A genuine willingness to learn and adapt quickly
Nice-to-haves
  • Familiarity with Zendesk or similar ticketing systems
  • Basic knowledge of Jira or other issue-tracking tools
  • Interest or hands-on experience with AI tools and products (ChatGPT, Gemini, Claude, etc.)

Who You Are

  • A clear communicator who can collaborate across teams
  • A team player who’s proactive about sharing what you know
  • Open to running and joining trainings when needed
  • Energised by a fast-paced environment

How to apply
Ready to kickstart your career with us? Fill in the form below and upload your CV. We can’t wait to meet you.

What We Seek And Value The Most In Our Candidates

If you like to create things with a user mindset, take ownership and have a natural bias for impact while having fun, you’re our person!

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.

Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster. For information regarding your Right To Work, please click here for English or Spanish.

California Applicants Only - California Job Applicant Privacy Note.
Find out how we hire
See our benefits